t789 Privacy Policy – How We Protect Your Data

01 Who We Are

t789.pro is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "t789", "we", "us", or "our", it means the operator of t789.pro and all associated services including the t789 mobile app, customer support channels, and promotional communications.

t789 is the data controller for all personal information collected through the platform. This means t789 is responsible for deciding how and why your personal data is processed. If you have any questions about how t789 handles your data, you can contact us directly at [email protected].

02 Personal Data We Collect

t789 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third parties such as payment processors or identity verification services. Here is a breakdown of the categories of data t789 may collect:

t789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Personal Data

t789 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which t789 processes your personal data are:

• To create and manage your t789 account, including verifying your identity and age before you can deposit or withdraw.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate transaction records.
• To provide customer support and respond to your queries, complaints, or requests.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the t789 platform.
• To comply with legal and regulatory obligations applicable to t789's operations.
• To personalise your experience on t789, including showing you games and promotions that may be relevant to your activity.
• To monitor and improve the performance, security, and reliability of the t789 platform and mobile app.
• To send you service-related communications such as account notifications, security alerts, and policy updates.
• To support responsible gaming obligations, including monitoring for signs of problem gambling and applying player-requested limits or exclusions.

04 Legal Basis for Processing

t789 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing your data is necessary to provide the t789 service you have signed up for — including account management, payments, and game access.
• Legal obligation: t789 is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: t789 processes some data based on legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights.
• Consent: Where t789 relies on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Cookies and Tracking Technologies

t789 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file placed on your device when you visit t789.pro. Cookies do not contain your personal details such as your name or payment information.

The types of cookies t789 uses include:

• Essential cookies: Required for the t789 platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Analytics cookies: Help t789 understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as your chosen language or display options, so you do not have to reset them every visit.
• Functional cookies: Enable features like live chat support and in-platform notifications to work correctly.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the t789 platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

06 Sharing Your Data with Third Parties

t789 does not sell your personal data. We share your information with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Identity verification providers: t789 uses third-party KYC (Know Your Customer) services to verify your identity and age. These providers receive only the data required for verification and are contractually prohibited from using it for any other purpose.
• IT and platform service providers: Companies that provide hosting, security, analytics, or customer support infrastructure to t789 may process data on our behalf. All such providers are bound by data processing agreements that restrict how they can use your information.
• Legal and regulatory authorities: t789 may disclose personal data to law enforcement, regulators, or courts when required to do so by applicable law, or when necessary to protect the rights, property, or safety of t789, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of t789's business, your personal data may be transferred to the new operator. You will be notified of any such transfer and your rights will be preserved.

07 How Long We Keep Your Data

t789 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The general retention periods t789 applies are:

• Account data and transaction records are retained for a minimum of five years from the date of your last transaction, in line with anti-money laundering regulations.
• Identity verification documents are retained for the period required by applicable law, typically five years from account closure.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage data collected via cookies and analytics tools is typically retained for up to 13 months before being anonymised or deleted.

When your data is no longer required, t789 securely deletes or anonymises it so that it can no longer be linked back to you. If you request deletion of your account, t789 will delete or anonymise your personal data subject to any legal retention obligations that apply.

08 How We Keep Your Data Secure

t789 takes data security seriously. We have implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption on all connections between your device and t789's servers, ensuring that data in transit cannot be intercepted.
• Encryption of sensitive data at rest, including financial information and identity documents stored in t789's systems.
• Strict access controls ensuring that only authorised t789 staff can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the t789 platform and infrastructure.
• Two-factor authentication options available to all t789 players to protect account access.
• Incident response procedures to detect, contain, and report any data breach in a timely manner.

While t789 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your t789 account and never share your login credentials with anyone.

09 Your Privacy Rights

As a t789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact t789 at [email protected] with your registered username and a description of your request.

10 Children's Privacy

t789 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use t789 or provide any personal information to us.

If t789 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on t789, please contact us immediately at [email protected] so we can take action without delay.

t789 uses age verification tools during the registration process to help prevent underage access. However, these tools are not infallible, which is why parental awareness and supervision remain important.

11 Marketing Communications

t789 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers — but only if you have opted in to receive marketing communications during registration or through your account settings.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email from t789.
• Updating your communication preferences in your t789 account settings.
• Contacting t789 support at [email protected] and requesting to be removed from marketing lists.

Opting out of marketing communications will not affect service-related messages such as account security alerts, transaction confirmations, or policy update notifications. These are sent regardless of your marketing preferences because they are necessary for the operation of your account.

12 Changes to This Privacy Policy

t789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that materially affect how we use your personal data, t789 will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. This gives you time to review the changes and, if you do not agree, to close your account before the new policy applies.

Your continued use of t789 after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how t789 handles your data.

13 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way t789 handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.

For concerns about responsible gaming, self-exclusion, or deposit limits, please visit the Responsible Gaming page or email [email protected] directly. These requests are handled with priority and full confidentiality.

For a full overview of your rights and obligations as a t789 player, please also read our Terms and Conditions.